Privacy Policy

Privacy Policy

Affordable Comfort, Mini Split Pros LLC

Your privacy is very important to us. This policy outlines how Affordable Comfort Mini Split Pros LLC collects, uses, and protects your personal information in accordance with general data protection principles.

1. Information We Collect

We only collect information necessary to provide you with quotes and services related to ductless heat pump mini split installations and repairs.

  • Information You Provide Directly: This includes Personal Identifiable Information (PII) collected via our website forms, phone calls, or emails, such as:

    • Name

    • Email Address

    • Phone Number

    • Service Address (needed for site assessments and quotes)

  • Information Collected Automatically (Usage Data): This includes data collected as you browse our website (via tools like Google Analytics or website hosting logs):

    • IP Address

    • Browser Type and Operating System

    • Pages Viewed and Time Spent on the site

2. How We Use Your Information

We collect and use your personal information solely for the objective of fulfilling specific business purposes:

  • Service Delivery: To schedule appointments, provide accurate mini split installation quotes, confirm service details, and complete the contracted work.

  • Communication: To respond to your inquiries, send service reminders, and follow up on quotes.

  • Website Improvement: To analyze website traffic, understand which services are most in demand, and improve user experience (using Usage Data).

3. Disclosure to Third Parties

We do not sell or rent your personal information. We may disclose your information only to the extent necessary to fulfill our business obligations:

  • Service Providers: We may share necessary contact and address information with our authorized technicians or sub-contractors solely for the purpose of performing the requested service at your location.

  • Legal Compliance: We will disclose information where required by law, subpoena, or to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.

4. Data Retention and Security

  • Retention: We will only retain personal information as long as necessary for the fulfillment of the purposes outlined above (e.g., maintaining warranty records, historical service data, or meeting legal/tax requirements).

  • Security: We are committed to protecting your personal information by implementing reasonable security safeguards against loss, theft, unauthorized access, disclosure, or modification (e.g., using secure, password-protected systems for customer management).

5. Access and Updates

We will make readily available to customers information about our policies and practices relating to the management of personal information. You have the right to request access to the data we hold about you and to request corrections if it is inaccurate.

6. Policy Changes

We reserve the right to revise this policy at any time. We encourage users to frequently check this page for any changes. By continuing to use our website and services, you acknowledge and agree to be bound by the most current version of this policy.

7. Contact Us

Affordable Comfort Mini Split Pros LLC

28 Pine Brook Rd.

Boulder, CO 80304

peter@affordable-comfort.com

(303) 351-2740